Electrolysis Machine & Quality Problems

Following is the writing from a person who with experiences of 15 years in the alkaline ion water industry. He met and learned from his real experiences----. For avoid damages to others reputations he used " XX " instead of name:

With regards to the other equipment that you discussed, and you stated that the price are much cheaper.

You correctly stated that we have been around for a long time. I have personally been involved in this industry for 15 years. I like to think that I know the market extremely well, in particular concerning the products I sell such as the commercial unit.

I know for sure that there are very few commercial units available on the market. I had mentioned in my previous e-mail, a company by the name of XXXXX Trade who promote their products extensively on the Internet.

They promote a range of units- the XX 1000-XX 5000. The number relates to the volume of liters per hour that the units are capable of producing. They range in price from about $20,000 to about $35,000.

They are manufactured in China.

There is a Chinese Company called X-XXXX who market 2 machines on the Internet, the XXX 1000, and the XXX3000, which are $20,000 and $28,000 respectively.

These are manufactured in China also.

With regards to the XXXXX units, these units are not designed to bottle drinking water. They are designed to produce the antimicrobial water, which measures about 2.5 pH, and the high alkaline water, which measures at about 11 pH. This is achieved with the addition of salt.

The issues here are that no one should drink 11 pH water, in doing so, this would interfere with the body's natural mechanism to produce hypochlorous acid to aid digestion.

The water would taste salty.

The electrodes or cells of the unit will oxidize extremely quickly under high production.

With regards to the XXXXX Trade products, I know of at least six of these units that have been sold within the United States and also in the Caribbean.

In every case, these units have not worked properly, or have broken down. The units installed in the Caribbean in bottling plants there broke down after about four months. There were three separate units in 3 separate bottling plants on three separate islands, and they all broke down.

This was due to the hardness of the water, and the inability of the units to clean themselves effectively, and thus the electrodes became heavily calcified causing breakdown.

XXXXX Trade refused to take any responsibility. They refused to send out an engineer, even though the units were still under warranty. They refused to give a refund.

Two of the units in the United States had similar problems. As soon as the electrolysis chamber began to get clogged, the breakers were tripped and the unit did not work.

Once again, the supplier refused to take any responsibility, again they were still under warranty, and again they refused to give a refund.

Within the past week I have learned of another unit that has not worked for two years, and they have had no success in having their problem addressed by XXXXX Trade.

The last unit sold is another example of their poor business practices. The company purchased the equipment based on the fact that they were told by XXX XXbados, owner of XXXXX Trade, that the water produced by the unit would have a shelf life of two years.

When the company found out from XXXXX Trades engineer that this was a deliberate lie, they wanted to return the equipment, UNUSED, and get their money back. Once again, they were refused.

They have now taken out a lawsuit against XXXXX Trade, and it is quite likely that this will become a " class action" lawsuit involving many people.

Apparently, it is not just the commercial ionizers that this happens with this company. They have an extremely poor reputation within the industry here.

As it is a relatively small industry, we tend to know each other. We know the good guys and we know the bad guys.

Unfortunately, there are more than a few bad guys in our business, and it does seem to attract them! I have met too many of them in my life!

I am an honest businessman, and I only want to do honest business with honest people. The company that I represent is an honest manufacturer, who I can trust 100% to support my company and the product in every way.

While I don't deny this product is expensive, it is due to the quality of the product and the reliability of its technology.

If you are familiar with the cleaning mechanism off the residential home unit, you will know that once the unit is shut down it then goes into cleaning mode.

You are possibly aware that the methodology of cleaning is that the polarity of the electrodes is reversed. This typically takes about 30 seconds.

You also know that these units cannot be operated for longer than about 30 minutes continuously at the most. Any longer that this and they risk overheating, and damaging the transformer.

Imagine then the demands of a bottling facility, where the units are constantly in use for up to18 hours a day, sometimes seven days a week.

The units are engineered to be constantly cleaning themselves as they operate. The waste water will discharge from waste water hose and not mix into Alkaline ion water tank.

This is the beauty of the technology. it is trouble-free.

The equipment is an extremely important purchase, which has to be reliable, and last for many years to come.

Kirin Beverage and Taiwan Salt and other big beverage companies are the users and most of them are the market leader. The technology and industry records are unique in the world.

 

By Alan Ogievle

 

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